LIB HEYWARD

Clinical Psychologist M.Psych, MAPS

0437 917 157

Services

Counselling

Psychotherapy

Offering psychological treatment for a range of mental health conditions and life issues including complex trauma/PTSD; depression; cancer/chronic illness; relationship issues. For:

Adults

Couples

Referral

Clients can refer themselves and no referral from your G.P. is necessary, unless you are using the Medicare rebate system. At your first visit, you will be asked the name of your GP when you give details regarding yourself and, if relevant, contact will be made with your G.P. and/or other health professionals. This will be done with your knowledge and permission.

Initial Appointment

At the time of your first appointment, you will be asked to complete an information sheet stating your name, contact details, name of your G.P. and medication. Please ensure you have the name(s) of any medication currently prescribed and the amount you are taking. In addition, please bring any reports or written documentation you consider relevant

At the initial appointment, please ask any questions you may have. You will be given an idea of the treatment options available for you, approximate number of consultations and cost and, if appropriate, we will discuss further referral options.

For the initial appointment allow one and a quarter hours. Subsequent appointments are for one hour.

Changes / Cancellations

If you find that you need to change an appointment, please let me know as soon as possible.

All cancellations must be made with at least 24 hours notice. It is your responsibility to remain aware of appointment times and change these if necessary.

Location

The practice is located at 39 Paterson Street, up the stairs on Level 2. Entry is through the side door on Paterson Street (opposite St Andrew’s Church).

When you arrive please take a seat in the waiting room, located at the top of the stairs, and wait to be called.

Parking is available in the adjacent Birchall’s carpark, Paterson Street carpark or street parking No parking is available on-site.

Location

Accounts

All accounts are payable at the end of each consultation. Payment can be made by cash, cheque, eftpos.

Private Health Fund rebates - If you have private health insurance, you may be eligible for a rebate for psychological services. This varies with the different health funds and depends on the type and level of cover you have, so check with your health fund. If you are eligible for a rebate, take the receipt for the payment of the consultation to your health fund for a rebate.

Medicare rebate - Entitlement for treatment through Medicare can only be authorized by your G.P. who will discuss a Mental Health Treatment Plan with you. This will need to be done before you attend your first consultation. You are required to pay the full fee up-front after each consultation. The Medicare rebate can be processed at the time of payment if you have a current Medicare card.

Please note: The fee charged is a reduction on the Schedule Fee recommended by the Australian Psychological Society. This level of reduced fee can only be maintained if clients continue to pay their accounts at the time of consultation.

Confidentiality and Privacy

Disclosure of information is bound by the Australian Privacy Principles of the Commonwealth Privacy Act (updated March 2014). The provision of psychological treatment is governed by the Ethical Guidelines of the Australian Psychological Society (APS).

Further details regarding both privacy and confidentiality are available in the waiting room or on request.

Australian Goverment

Bookstore